With ROUGE TRAVEL it is all quite simple. To book accommodation in Marrakech, a 50% deposit is required at the point of booking. This deposit is non-refundable. To book an excursion - full payment is required upon time of booking - this is also non-refundable. Booking a package (a combination of a hostel stay and trip(s) requires full payment at the time of booking. 

All cancellations must be made 3 days or more prior to arrival in Marrakech. A 25% refund will be made if cancelled 3 days (72 hours) prior to arrival, and a 50% refund will be made if cancelled in between 4 and 7 days prior to arrival. No refunds are made for cancellations made 72 hours before arrival or less

Any remaining balances are due upon arrival in cash or card depending on the facilities at your chosen accommodation. Cancellation conditions are also dependent upon your accommodation policies. SO PLEASE READ CAREFULLY! We do not store card details or pass them on to 3rd parties.